Anti-Fraud Guidelines
Criminals are using increasingly sophisticated methods to target law firms and their clients. Most recently there have been multiple industry reports of seemingly convincing individuals contacting clients purporting to be an employee of the firm but with the sole intention of trying to extort personal details such as banking sort codes and account numbers. At Mitchells Roberton trust is key and we are keen to raise awareness by providing reminders to help you avoid such scams.
Our Undertaking to You
We wish to advise all our clients that we will:-
- Never ask you to provide us with bank account details unless we are in active contact with you
- Never seek upfront payments over the phone for business not yet undertaken
- Never send you an email with a link asking you to input personal information
- Never initiate contact with you by telephone to solicit new business
- Never withhold our number when phoning you
- Never send you emails from a domain other than @mitchells-roberton.co.uk
Our request from you
We wish clients to report any suspicious activity to our MLRO Ken Gerber by telephone on 0141 552 3422 or by email kg@mitchells-roberton.co.uk or Deputy MLRO Paul Neilly pdn@mitchells-roberton.co.uk
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FAQ's
Anti-fraud Guidelines
